At Fiducia MGA, what makes us stand out as providers of specialised underwriting support is the service levels we offer our broking partners.

We pride ourselves on the fact our expert team of Underwriters and supporting Assistant Underwriters are focused, empowered and knowledgeable as they combine decades of expertise across specialised insurance markets.

At the heart of our business, as we provide policies to meet a wide range of risk and cover requirements,  is our market-leading service levels.

This means providing high quality and prompt service from an accessible team of decision makers for our broking partners and their clients.

By taking this approach, we can combine customer service and expertise to proactively liaise with our broking partners on a risk-by-risk basis and provide flexible policies for the benefit of the assured.

To illustrate how our approach has a meaningful impact, Development Underwriter Darren Pass has compiled testimonials from some of our broking partners to provide a snapshot of what working with Darren and Fiducia means to them.

Client Director, James said: “I’ve had the pleasure of working with Darren Pass for over 10 years in the insurance industry. Throughout this time Darren has consistently demonstrated exceptional honesty and professionalism to my client portfolio.

“Darren is always approachable and one of his most valuable traits is his responsiveness – no matter what time of day, he will always be on the end of the phone when needed.

“Darren is very knowledgeable in his sector, and I can always rely on him to follow through any difficult situation my clients with integrity and attention to detail.”

Donna, Sales Director, added: “Working with Darren makes life easy for Brokers. Very quick response, no nonsense and total honesty! His advice is invaluable and I trust him with all of my engineering risks.”

David, commented: “Whether we have a straightforward hired in plant requirement or a more complex engineering risk, having access to Darren and the team at Fiducia is invaluable.

“In particular, the technical knowledge that Darren has of the engineering market is first class. With some insurers now using online systems that can generate lengthy referrals, we are confident that when we pick up the phone and discuss the case with an underwriter, Fiducia will be there to help us find the right solution for our client.”

Corporate Sales Executive, Josh: “We’ve been working with Fiducia for a few years now. New relationships can take time to build, but from the moment we started working with Fiduci,a it was like we’d worked together for years.

“Darren and the team can’t do enough for you. From quick responses and turn around times to going on client visits to assist; Fiducia deliver genuine care which is sometimes the difference to us winning business and retaining business.

“Dealing with Darren and the team is effortless with them having the perfect mixture of professionalism and friendliness; they have an urge to help.

“Darren’s flexible approach is exceptional, prompt and attentive. Sometimes I’d say he knows what we need before we do! We appreciate the relationship Darren has built for us and hope this is just the start of many more years.”

Finally, Jaynie, Director commented: “I have had the pleasure of working with Darren Pass and Fiducia for several years, their expertise and professionalism have been invaluable.

“Darren consistently demonstrates a deep understanding of the industry and provides effective solutions to complex cases. Darren has assisted with placing risks during holiday periods when our Client has left things until the last minute to sort.

“It is rare to come across a business and underwriting team that are so responsive and reliable, and I would have no hesitation in recommending Darren to anyone seeking a first class underwriting approach.”

Interested in partnering with Fiducia?

To learn more about our range of specialised underwriting facilities, click here to view our products page or here to explore our factsheets.  

To discuss your specialised cover requirements with Darren, contact him on M: +44 783 415 4545 or E: darren@fiduciamga.co.uk. To view our team of expert Underwriters, click here.