+44 0113 831 4333

Privacy policy

BACKGROUND

The Fiducia MGA Company Limited (Fiducia or Fiducia MGA) understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.fiduciamga.co.uk (“Our Site”) and (subject to the limited exceptions in section 6, below) We do not collect personal data about you unless you contact us (see section 5, below). Any personal data we do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Definitions and Interpretation

    In this Policy, the following terms shall have the following meanings:

    • Personal Data means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”). and
    • We / Us / Our means Fiducia, a limited company registered in England under company number 009913313, whose registered address is 20 Park Place, Leeds LS1 2SJ.
  2. Information About Us

    1. Our website is hosted in the UK.
    2. Fiducia and Fiducia MGA are trading names of The Fiducia MGA Company Limited (Fiducia), which is authorised and regulated by the Financial Conduct Authority under firm reference number 981008 to carry on insurance distribution activities.
  3. What Does This Policy Cover?

    This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

  4. Your Rights

    1. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
      • The right to be informed about Our collection and use of personal data.
      • The right of access to the personal data we hold about you.
      • The right to rectification if any personal data We hold about you is inaccurate or incomplete.
      • The right to be forgotten.
      • The right to restrict the processing of your personal data.
      • The right to data portability.
      • The right to object to Us using your personal data for particular purposes.
      • Rights with respect to automated decision making and profiling.
    2. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 9 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
      • For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
  5. What Data Do We Collect?

    Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. If you send Us an email, We may collect your name, your email address, and any other information which you choose to give Us.

  6. How Do We Use Your Data?

    1. If we do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below
    2. As noted above, we do not generally collect any personal data. If you contact Us and We obtain your personal details from your email, We may use them as follows:

      • To reply to your email.
      • For newsletters and product information circulation.
    3. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
    4. We will not share any of your data with any third parties for any purposes.
  7. How and Where Do We Store Your Data?

    1. We only keep your personal data for as long as we need to in order to use it as described above in section 6, and/or for as long as we have your permission to keep it.
    2. Your data will only be stored in the UK.
    3. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).
  8. How Can You Access Your Data?

    You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at info@fiduciamga.co.uk or using the contact details below in section 9.

  9. Contacting Us

    If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@fiduciamga.co.uk, by telephone on 0113 831 4333, or by post at 20 Park Place, Leeds LS1 2SJ. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 8, above).

  10. How to Complain

    We hope that we can resolve any query or concern you raise about our use of your information. If you wish to make a complaint, please contact us in the first instance using the contact details set out in ‘Contacting Us’ section above.

    We will acknowledge your complaint promptly, typically within 5 working days and aim to respond within a reasonable timeframe, typically within one month. Where a full response cannot be provided within this timeframe, we will keep you informed of progress.

    You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the UK supervisory authority for data protection matters.

    If you are located in the European Economic Area (EEA), or if your personal data is processed in the context of our EEA activities, you may also have the right to lodge a complaint with your local data protection supervisory authority.

    You can contact the ICO:

    We would, however, appreciate the opportunity to address your concerns before you approach a supervisory authority.

  11. Changes to Our Privacy Policy

    We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.